Introduction
Tuscan Red Investments Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller: Tuscan Red Investments Ltd, London, United Kingdom
Contact: hello@tuscanredinvestments.co.uk
Information We Collect
We may collect and process the following personal data:
- Identity Data: name, title
- Contact Data: email address, telephone number, postal address
- Enquiry Data: information you provide when contacting us about our services
- Technical Data: IP address, browser type, time zone settings (collected automatically)
- Usage Data: information about how you use our website
Lawful Basis for Processing
We process your personal data under the following lawful bases:
- Consent: where you have given clear consent for us to process your personal data for a specific purpose
- Contract: where processing is necessary to perform a contract with you or take steps at your request before entering into a contract
- Legitimate Interests: where processing is necessary for our legitimate business interests, provided these are not overridden by your rights
- Legal Obligation: where processing is necessary to comply with UK law
How We Use Your Information
We use your personal data to:
- Respond to your enquiries about our property services
- Provide property investment, letting, and management services
- Send you information you have requested
- Comply with legal and regulatory obligations
- Improve our website and services
Data Sharing
We do not sell your personal data. We may share your information with:
- Professional advisers (solicitors, accountants) where necessary
- Regulatory bodies and authorities where required by law
- Service providers who assist in operating our business (under strict data processing agreements)
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Enquiry data is typically retained for 2 years unless you become a client, in which case data is retained for 6 years after the end of our business relationship.
Your Rights
Under UK data protection law, you have the right to:
- Access: request a copy of your personal data
- Rectification: request correction of inaccurate data
- Erasure: request deletion of your data in certain circumstances
- Restriction: request restriction of processing
- Portability: request transfer of your data
- Objection: object to processing based on legitimate interests
- Withdraw Consent: where processing is based on consent
To exercise these rights, contact us at hello@tuscanredinvestments.co.uk
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
International Transfers
Your personal data is processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place in compliance with UK GDPR.
Complaints
If you have concerns about how we handle your data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.